Improve Your Candidate Experience
Our Promise To You
“We are candidate experience pioneers and experts. And will always be by your side with our knowledge and experience. Your success is our responsibility.”
Martin Svensson, Head of Customer Success
How We Work Together
Welcome to Trustcruit! Together we’ll personalize your feedback surveys and emails. Then help you connect your ATS to automatically start collecting feedback, and get live with Trustcruit.
It usually takes 2-3 weeks to get all set up.
Intro To the Dashboard and Data
1-2 weeks after sending your first survey, we’ll walk through Trustcruit together.
You’ll learn how to work with Boards, subscribe to reports, and follow your performance. Well all you need to get a smooth start.
Start Analyzing the Feedback
1-3 months after collecting your first batch of feedback, graphs will be filled with feedback.
Your dedicated customer success manager will set up a meeting with you to analyze the info and draw some initial conclusions.
Start Acting on the Feedback
By the time of your next meeting, we’ll have even more feedback, so we’ll start creating your first Boards with graphs, and activate your automatic reports. If you like, you can invite colleagues to join these boards too.
Soon after, you’ll receive action points on how to implement the first round of improvements to your recruitment process.
We’ll then tailor regular follow-ups to best meet your needs. Together with the rest of your team, we’ll create the best possible candidate experience for driving growth.
Help when you need it most:
- A dedicated customer success manager
- Live chat and email support
- A comprehensive support center
- Video guides and tutorials
- Product guides
- New user onboarding
How Our Customers Improve
“We are delighted with the tool and the service received from everyone at Trustcruit. Measuring candidate experience is so valuable. We’re constantly reminded to maintain a world-class candidate experience that every candidate deserves.”
Martina Kolga, Talent Acquisition Specialist
Book an Intro Call
- Learn about our automized integration to your ATS
- Customization of emails and feedback surveys
- Analyzing feedback in our dashboard