What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
What cookies do we use?
1. Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features. These cookies don’t gather information about you that could be used for marketing or remembering where you have been on the internet. This category of cookies cannot be disabled. We use the following strictly necessary cookies.
|Cookie source||Cookie name||Expiration time||Category||Purpose|
|Trustcruit||PHPSESSID||session||Functional||This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user sessions on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.|
|TC-Cookie-Consent||never||Functional||Used to store if and what type of cookies that have been accepted or rejected.|
|pll_language||1 year||Functional||The pll_language cookie is used by the WordPress plugin Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way.|
|Intercom||intercom-id-hawr97o7||9 months||Functional||Used to identify your browser to remember conversations via Intercom you have initiated|
|intercom-session-hawr97o7||1 week||Functional||Used to allow users to access their conversations and have data communicated on logged out pages for 1 week.|
2. Functional, Analytics & Marketing cookies
In order to be able to provide relevant information to our visitors, we need aggregated statistical visitor data that is collected by means of cookies.
Some of the cookies we use are “Analytical” cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Our website uses the following cookies.
Our website is built on Trustcruit’s WordPress platform. When closing the cookie banner, a cookie is NOT stored to remember that you have closed the cookie banner. We require a choice to be made to enable cookies, they’re “opt-in”, not “opt-out” by default
Our website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Information collected by the Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America in accordance with its privacy practices. To see an overview of privacy at Google and how this applies to Google Analytics, please click here. You may opt out of tracking by Google Analytics by clicking here.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below. “XXXXXXXX” in the cookie names indicates a placeholder for alphanumerical unique strings that differ per visitor or website.
|Cookie source||Cookie name||Expiration time||Category||Purpose|
|Google Analytics||_ga||2 years||Analytics||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_ga_XXXXXXXX||2 years||Analytics||This cookie is installed by Google Analytics.|
|_gid||1 day||Analytics||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|_gat||1 minute||Analytics||Used to throttle request rate.|
|_gat_UA-XXXXXXXX||1 minute||Analytics||A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.|
|_gcl_au||3 months||Analytics||Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.|
|Hotjar||_hjIncludedInSessionSample||2 minutes||Analytics||Let Hotjar know whether a visitor is included in the data sampling or not.|
|_hjIncludedInPageviewSample||30 minutes||Analytics||Let Hotjar know whether a visitor is included in the data sampling or not.|
|_hjAbsoluteSessionInProgress||30 minutes||Analytics||This cookie is used to detect the first pageview session of a user.|
|_hjFirstSeen||session||Analytics||This is set to identify a new user’s first session.|
|_hjTLDTest||session||Analytics||Test cookie to determine the most generic cookie path to use.|
|_hjid||1 year||Analytics||Used to persist the Hotjar User ID, unique to that site on the browser.|
|_hjSessionUser_XXXXXXXX||1 year||Analytics||Used to persist the Hotjar User ID, unique to that site on the browser.|
|_hjSession_XXXXXXXX||30 minutes||Analytics||Used to persist the Hotjar User ID, unique to that site on the browser.|
|Leadfeeder||_lfa||2 years||Marketing||This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.|
|lang||session||Marketing||LinkedIn sets this cookie to remember a user’s language setting.|
|bcookie||2 years||Marketing||LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.|
|lidc||1 day||Marketing||LinkedIn sets the lidc cookie to facilitate data center selection.|
|ActiveCampaign||prism_XXXXXXXX||1 month||Marketing||This cookie is set by ActiveCampaign to store and track visitor interaction.|
How to manage and delete cookies
If you wish to remove the cookies set by this website, please click the button below. This will also display the cookie banner again.
How to control and delete cookies through the browser
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.
Cookies that have been set in the past
If you have disabled one or more Analytics Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
Questions, concerns or complaints
553 18 Jönköping, Sweden
Or chat with us in the intercom chat or send us an email via our contact form.