Privacy policy

Why and who?

Trustcruit Reg. No. (5590013420) (”Trustcruit”, ”we”, ”us”, ”our”) is the Controller of all Personal Data listed in this Privacy Policy (the ”Policy”). In order to be fully transparent regarding where your Personal Data is stored and Processed, we will also provide a list of all our data Processors. This Policy provides information on how we handle Personal Data when you communicate with us, use our service – Trustcruit – or visit our website (together the ”Service”).

The intended recipient of the information provided in this Policy is:

  1. Users of the service
  2. Respondents in forms

Trustcruit’s role as a Controller

The information in this Policy covers Personal Data Processing for which Trustcruit is the Controller. As a Controller we are responsible for the Processing for which we decide the purpose of (”the why”) and the means for the Processing (what methods, what personal data and for how long it is stored).
Trustcruit collects feedback on behalf of our clients. Our clients use this feedback to improve their processes e.g recruitment process, sales process, onboarding process or other customer-related processes.
As a controller, we show background data in our dashboard in order to give the user the best possibilities to improve using the data.

Trustcruit’s processing of personal data

We have a responsibility to describe and demonstrate how we fulfill the requirements that are imposed on us when we Process your Personal Data. This section aims to describe:

  1. That Processing of Personal Data is necessary is for the purpose
  2. That we have identified the lawful basis for the Processing

Lawful basis

Consent – Trustcruit may process your personal data after you have given your consent to the Processing. Information regarding the processing is always provided in connection to the request of consent.
Legitimate interest – Trustcruit may process Personal Data if we have assessed that a legitimate interest overrides the interest of fundamental rights and freedoms of the Data Subject, and if the processing is necessary for the purpose in question.

For how long do we store your personal data?

We will keep your personal data as long as it is necessary for the purpose for which it was collected. Depending on the lawful basis on which we support the Processing, this may a) be regulated in a contract, b) be dependent on valid consent, c) be stated in legislation or d) follow by an internal assessment based on a legitimate interest assessment (LIA). In the list below, we indicate, where possible, the period during which the Personal Data will be stored and the criteria used to determine the storage period.


  1. Processing and purpose of Processing: Trustcruit processes data in order to give our clients to best possibilities to work with the feedback and improve.
  2. Personal Data: Email address, name, job-related background data, IP address, other data submitted upon applying/registering for the job or as becoming a client/employee.
  3. Source: Data submitted upon applying/registering for the job or as becoming a client/employee or on input when registering
  4. Lawful basis: Consent
  5. Storage period: As long as there is valid consent. Information on how long the consent is valid is provided in connection with obtaining the consent.

Your rights

You are the one in control of your Personal data and we always strive to ensure that you can exercise your rights as efficiently and smoothly as possible.
Access – You always have the right to receive information about the Processing of data that concerns you. We only provide information if we have been able to verify that it is you that are requesting the information.
Rectification – If you find that the Personal Data we process about you is incorrect, let us know and we will fix it!
Erasure – Do you want us to completely forget about you? You have the right to be forgotten and request deletion of your Personal Data when the Processing is no longer necessary for the purpose for which it was collected. If we are required to retain your information under applicable law or a contract that we have entered with you, we will ensure that it is processed only for the specific purpose set forth in such applicable law or contract. We will thereafter erase the information as soon as possible.
Objections – Do you disagree with our assessment that a legitimate interest for Processing your Personal Data overrides your interest in protecting your privacy? Don’t worry – in such case, we will review our legitimate interest assessment. Of course, we add your objection to the balance and make a new assessment to see if we can still justify our Processing of your Personal Data. If you object to direct marketing, we will immediately delete your personal information without making an assessment.
Restriction – You can also ask us to restrict our Processing of your Personal Data
Whilst we are Processing a request from you for any of your other rights;
If, instead of requesting erasure, you want us to limit the Processing of Personal Data for a specific purpose. For example, if you do not want us to send advertising to you in the future, we still need to save your name in order to know that we should not contact you; or
In cases where we no longer need the information in relation to the purpose for which it was collected, provided that you do not have an interest in retaining it to make a legal claim.
Data portability – We may provide you with the data that you have submitted to us or that we have received from you in connection with a contract that we have entered with you. You will receive your information in a commonly used and machine-readable format that you can transfer to another personal data manager.
Withdraw consent – If you have given consent to one or several specific processing(s) of your Personal Data, you have the right to withdraw your consent at any time and thus ask us to terminate the Processing immediately. Please note that you can only withdraw your consent for future processing of Personal Data and not for Processing that has already taken place.

Transfer of personal data

In order to run our business, we may need help from others who will process Personal Data on our behalf, so-called Processors. In cases where our Processors transfer Personal Data outside the EU/EEA, we have ensured that the level of protection is adequate, and in compliance with Applicable Law, by controlling that either of the following requirements are fulfilled:

  1. the EU Commission has determined that the level of protection is adequate in the third country where the data is processed;
  2. the Processor has signed up to the EU Commission’s standard contract clauses (SCCs) for data transfer to non-EU/EEA countries; or
  3. the Processor has taken other appropriate safeguards prior to the transfer and that such safeguards comply with Applicable law.

We have entered into Data Processing Agreements (DPA) with all our Processors. The DPA sets out, among other things, how the Processor may process the Personal Data and what security measures are required for the Processing.
We may also need to disclose your personal information to certain designated authorities in order to fulfill obligations under applicable law or legally binding judgments.

Our processors of personal data

  • Processor: Amazon AWS
    Personal data being processed: All
    Instructions: Servers and storage

Gjuterigatan 9
553 18 Jönköping, Sweden

This privacy policy applies from 2020-12