{"id":488,"date":"2021-05-04T13:10:00","date_gmt":"2021-05-04T13:10:00","guid":{"rendered":"https:\/\/trustcruit.wpenginepowered.com\/?p=488"},"modified":"2025-08-01T15:23:21","modified_gmt":"2025-08-01T15:23:21","slug":"why-send-candidate-rejection-emails","status":"publish","type":"post","link":"https:\/\/www.trustcruit.com\/sv\/blogg\/why-send-candidate-rejection-emails\/","title":{"rendered":"Why You Should Always Send Candidate Rejection Emails (and How to Do It Right)"},"content":{"rendered":"<p>For many companies, the hiring process is much like finding a needle, i.e., the right talent, in a haystack, AKA, a pile of applications.<\/p>\n\n\n\n<p>In fact, the average corporate job&nbsp;<a href=\"https:\/\/zety.com\/blog\/hr-statistics#:~:text=On%20average%2C%20each%20corporate%20job,one%20will%20get%20the%20job.\" target=\"_blank\" rel=\"noreferrer noopener\">attracts 250 resumes<\/a>, and only four to six of these applications make it to the interview stage.<\/p>\n\n\n\n<p>While this represents a massive workload for recruiters, it\u2019s essential to keep the candidate in mind. To them, their job search is often a nerve-wracking and uncertain time \u2013 which is why it\u2019s so important to send them a formal rejection.<\/p>\n\n\n\n<p>In light of that, we\u2019re discussing why it\u2019s worth sending candidate rejection emails, and how to go about doing it\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Importance of Sending Candidate Rejection Emails<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"639\" src=\"https:\/\/www.trustcruit.com\/wp-content\/uploads\/2025\/07\/email-app-icon-candidate-rejection-1024x639.jpg\" alt=\"\" class=\"wp-image-490\" srcset=\"https:\/\/www.trustcruit.com\/wp-content\/uploads\/2025\/07\/email-app-icon-candidate-rejection-980x612.jpg 980w, https:\/\/www.trustcruit.com\/wp-content\/uploads\/2025\/07\/email-app-icon-candidate-rejection-480x300.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Providing unsuccessful candidates with a formal and respectful rejection is a big part of your employer brand. No one likes to deliver bad news, but you can be confident that your candidates will thank the messenger in this case. The sooner applicants receive a formal rejection, the quicker they can discount their chances of working for you and plow all their energy into their job search.<\/p>\n\n\n\n<p>It\u2019s also about recognizing the time the candidate spent applying for your job vacancy. While a recruiter might only take a moment to look over an unsuitable CV, the applicant has likely poured lots of effort into it. Consequently, when candidates don\u2019t receive any acknowledgement, they often (rightly) are put off your company.<\/p>\n\n\n\n<p>So why should you care about what unsuccessful candidates think about you?<\/p>\n\n\n\n<p>This is where staggering candidate experience insights come in.<\/p>\n\n\n\n<p>As many as&nbsp;<a href=\"https:\/\/www.mya.com\/blog\/19-must-know-candidate-experience-statistics\/#:~:text=72%25%20of%20candidates%20who%20have,ripple%20effect%20in%20the%20market.\" target=\"_blank\" rel=\"noreferrer noopener\">72% of candidates<\/a>&nbsp;who have a negative candidate experience tell others about it, which can be incredibly damaging for your employer brand. Not only that, but it\u2019s not uncommon for many of your candidates to also be your customers \u2013 so you may lose out on sales too!<\/p>\n\n\n\n<p>Beyond this, although the candidates you\u2019re rejecting might not be the right fit for the current role, they could be the perfect talent for your company later down the line. So, the last thing you want to do is alienate these candidates and burn your bridges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Send a Rejection Email<\/h2>\n\n\n\n<p>Once you\u2019ve decided to reject a candidate, it\u2019s essential to formulate a diplomatic email to let them know.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Best Practices for Rejection Emails<\/h3>\n\n\n\n<p>First off, here\u2019s some general advice to bear in mind as you begin writing your rejection email:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Let the candidate know as soon as you\u2019re sure they\u2019re not a good fit<\/li>\n\n\n\n<li>Include the reason why you\u2019re rejecting them. If they made it to the interview stage, candidates (usually) appreciate honest and\u00a0<a href=\"https:\/\/www.trustcruit.com\/sv\/blogg\/reasons-collect-candidate-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">constructive feedback<\/a><\/li>\n\n\n\n<li>Include something positive at the start of your email to soften the blow<\/li>\n\n\n\n<li>Personalize your message to the specific applicant as much as possible<\/li>\n<\/ul>\n\n\n\n<p>Below, we\u2019ve outlined an example of a good rejection letter. Still, as we\u2019ve already hinted at, this template will need expanding with personalized feedback.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u2018Dear [insert candidate name]<\/p>\n\n\n\n<p>We would like to thank you for your interest in [position] at [company] and the time you put into the interview process. We have decided to move forward with another candidate.<\/p>\n\n\n\n<p>[Insert personalized feedback]<\/p>\n\n\n\n<p>We\u2019ll be advertising more roles in the coming months and hope you apply again. We wish you the best of luck with your job search and all your future professional endeavors.<\/p>\n\n\n\n<p>Kind regards,<\/p>\n\n\n\n<p>[Insert your name]\u2019<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Rejecting Candidates Over The Phone<\/h2>\n\n\n\n<p>Rejecting a candidate over the phone is a more personal approach that most applicants appreciate. Although it takes more time, it\u2019s worth it if you have an inkling the candidate could be a good fit for your company later down the line.<\/p>\n\n\n\n<p>Pro Tip: If you do reject a candidate over the phone, send an email to reiterate the most crucial information after.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Automating the Process<\/h2>\n\n\n\n<p>Sending rejection emails can be a lot of work, but many recruiting tools allow you to do this automatically. For example, if an online assessment has been failed, candidates that don\u2019t make the cut can be notified with a template email that\u2019s personalized using macros.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ask for Feedback<\/h2>\n\n\n\n<p>Rejected candidates can provide valuable and honest insights into your recruitment process, which is where tools like Trustcruit come in handy. Trustcruit automatically sends an email requesting feedback when the recruitment process ends for them. The data you collect is then automatically compiled into valuable insights you can use to improve your recruitment process. By listening to your candidates, both failed and successful, you\u2019re taking a huge step toward improving your candidate experience.<\/p>\n\n\n\n<p>Does that sound good to you? If so,&nbsp;<a href=\"https:\/\/www.trustcruit.com\/sv\/oversikt\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more here<\/a>&nbsp;and get started today!<\/p>","protected":false},"excerpt":{"rendered":"<p>Are they really worth sending?<\/p>","protected":false},"author":1,"featured_media":489,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-488","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why You Should Always Send Candidate Rejection Emails (and How to Do It Right) - Trustcruit by Jobylon<\/title>\n<meta name=\"description\" content=\"Not sure if you should send candidate rejection emails? 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